Premium stereo headset with boomless design delivers business-grade audio with noise reduction on both sides of the call
Santa Cruz, Calif. – July 11, 2017 – Plantronics (NYSE: PLT), a pioneer in audio and wearable technology, today announced the new Voyager 8200 UC – a premium, boomless Bluetooth® stereo headset featuring business-grade audio, passive and active noise cancellation (ANC) to ensure maximum focus, and a premium design so that people look as good as they sound.
Designed for professionals who need to collaborate anywhere, anytime, Voyager 8200 UC is the first fully-manageable business stereo headset with a boomless design, dual-paired omni-directional microphones with enhanced digital signal processing, two levels of ANC, and smart sensor technology. The premium audio quality and clarity ensure an optimal experience whether you’re taking a conference call in the middle of an open office, listening to your favorite music on the train, or working in a crowded coffee shop.
Voyager 8200 UC is designed for the connected executive who needs to be in constant communication, and for employees in an open office space who find themselves facing distractions and noise. According to a 2016 study by Oxford Economics, employees ranked the ability to focus on work without interruptions as their top priority, with nearly 40 percent taking steps to mitigate noise. As companies continue to embrace open floor plans and flexible work schedules, providing solutions that can help resolve the accompanying noise and distraction problems will become even more critical.
“When a workforce is highly mobile, a business’ ability to ensure their associates can focus while collaborating becomes a top priority,” said Gavin Sear, Global Product Marketing Manager at Plantronics. “Voyager 8200 UC is our most ambitious offering to date for the Voyager family, packed with the features that mobile professionals need to concentrate in comfort and style. For authorized partners of Plantronics, Voyager 8200 UC expands their market opportunity by providing customers with exceptional design and performance, while at the same time delivering business-grade audio and manageability. I expect this will be a popular item on every IT manager’s approved devices list.”
Voyager 8200 UC and the recently introduced Voyager 3200 UC can be fully managed through Plantronics Manager Pro, the optional service with insights available from the Asset, Usage, Conversation, and Acoustic Analysis suites. The new Radio Link Quality report in the Conversational Analysis suite provides IT Managers with a Quality Impairment Score (QIS) that allows them to identify users with the lowest average call quality based on the Bluetooth radio connection between their headset and Plantronics BT600 adapter. Managers can see detailed call views and assess the impact of the headset’s radio connection on overall call quality.
Additional Voyager 8200 UC features and benefits include:
- Four “beam-forming” microphones detect and amplify the speaker’s voice, while two additional microphones detect and block environmental noise for the Voyager family’s business-grade audio experience, which ensures crystal-clear call quality in a boomless form-factor
- Enhanced voice alerts announce caller names, mute and connection status and talk-time level
- Wireless battery life offers up to 24 hours of listening time and a 3.5 mm audio cable facilitates in-flight use
- Microsoft Skype for Business certified; compatible with Cisco Jabber and other softphones
- Using Bluetooth technology, Voyager 8200 UC can pair to Windows and Mac computers, and many IP phones through Plantronics’ BT600 USB audio processor, as well pair directly to both iOS and Android phones and tablets
- Wireless range of up to 98 ft/30 m from supported Class 1 Bluetooth® devices
- Smart sensor technology detects if the headset is worn – pausing streaming media when removed, and resuming media play when the headset is put back on
Voyager 8200 UC is the premier product in the Plantronics Voyager Family of products and will be available in the U.S. near the end of July, 2017 and worldwide by early September.
Plantronics Manager Pro™
With Plantronics Manager Pro, optional Software-as-a-Service (SaaS), IT managers can remotely monitor, manage and maintain Voyager 8200 UC headsets as well as other compatible Plantronics headsets throughout their organization, to help ensure users are receiving the best possible voice experience. With Plantronics Manager Pro, IT managers can make sure employees are ready to take every call, by configuring the user experience, managing firmware deployments and using predictive analytics to potently detect compatibility issues before they are noticed.
Pricing and Availability
Voyager 8200 UC is available in diamond black and buff white at Plantronics authorized partners with an MSRP of $379.95 USD / €349 / £309.
Plantronics is an audio pioneer and a global leader in the communications industry. We create intelligent and adaptive solutions that support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments. Our solutions are used worldwide by consumers and businesses alike, and are an optimal choice for open office environments. From Unified Communications and customer service ecosystems, to data analytics and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future. For more information visit plantronics.com.
The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. All other trademarks are property of their respective owners.
Plantronics (NYSE: PLT), a pioneer in audio technology, today announced a partnership with RingCentral (NYSE: RNG), a leading provider of enterprise cloud communications and collaboration solutions. Designed to improve worker flexibility and productivity, this partnership provides integrated solutions that simplify business communications, powered by software, while ensuring superior call quality.
As software-based communications solutions are enhanced by UC (unified communications) to enable a frictionless end-user experience, businesses can select Plantronics headsets with RingCentral to help enable a richer total experience. The joint effort is designed to benefit every type of worker — from the desktop office worker to the mobile worker to the call center agent. RingCentral’s UC platform integrates seamlessly with Plantronics hardware, operating naturally in a rich software environment by removing the restrictions of being tethered to hardware at a fixed location.
“As a leading participant in the business communications ecosystem and a leader in the Gartner Magic Quadrant for UCaaS worldwide, RingCentral’s platform provides a natural fit with our UC headsets,” said Boris Seibert, senior director, strategic alliances, Plantronics. “Our UC headsets help empower people to work in any environment, making for a more natural interaction between the user and the softphone. We’re happy to be part of RingCentral’s endpoints portfolio.”
Plantronics UC headsets are fully compatible and integrate directly with RingCentral for Windows and RingCentral for MacOS desktop apps enabling complete headset call control (call answer, end, volume and mute synchronization). These headsets “just work”, without requiring additional setup. The Plantronics portfolio of UC solutions includes headsets that connect wirelessly to multiple devices — desk phones, PCs, and mobile devices — boosting worker flexibility.
“We’re seeing an uptick in the adoption of wearables by businesses, as it drives better multitasking and greater productivity,” said Matt McGinnis, associate vice president of product marketing at RingCentral. “As we work to enable a seamless communication experience for business professionals, integrating with a technology leader like Plantronics allows us to better connect people with the capabilities they need to be successful.”
At a time when the workforce is becoming increasingly dispersed, it is vital for businesses to experience reliable and intuitive communications across devices.